What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use our website, remember your preferences, and improve your overall experience.

How We Use Cookies

We use cookies for the following purposes:

  • To enable essential website functionality
  • To remember your preferences and settings
  • To understand how you interact with our website
  • To improve website performance and user experience
  • To comply with legal requirements including consent management

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

Examples include:

  • Session cookies that maintain your connection
  • Security cookies that authenticate users
  • Cookie consent preference cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve website functionality and content.

Information collected may include:

  • Pages visited and time spent on pages
  • How you arrived at our website
  • Device and browser information
  • General location (country/city level)

Preference Cookies

These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalised features.

Google Consent Mode v2

We implement Google Consent Mode v2 to comply with EU and UK data protection regulations. This technology allows us to adjust how Google tags behave based on your consent choices.

When you visit our website, you can choose to:

  • Accept all cookies
  • Reject non-essential cookies

Your consent preferences are respected and cookies are only set according to your choices. Essential cookies are always active as they are necessary for the website to function.

Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third-party website for more information.

Third parties may include:

  • Analytics providers
  • Social media platforms
  • Content delivery networks

Cookie Duration

Cookies can be either session cookies or persistent cookies:

  • Session cookies: Temporary cookies that are deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them

The duration varies depending on the purpose of the cookie, typically ranging from session-only to up to 2 years for preference cookies.

Managing Your Cookie Preferences

Via Our Website

When you first visit our website, you will see a cookie banner where you can accept or reject cookies. You can change your preferences at any time by clearing your browser cookies and revisiting our site.

Via Your Browser

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Please note that blocking all cookies may impact your ability to use certain features of our website.

Browser-Specific Instructions

For detailed information on managing cookies in specific browsers:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Privacy, search and services > Cookies and site permissions

Impact of Disabling Cookies

While you can browse our website with cookies disabled, some functionality may be limited. Disabling cookies may affect:

  • Your ability to stay logged in
  • Remembering your preferences
  • Website performance and load times
  • Access to certain features

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to review this page periodically.

The "Last updated" date at the top of this policy indicates when it was last revised.

Contact Us

If you have any questions about our use of cookies, please contact us:

Soiwell
14 Market Street
Gainsborough DN21 2BE
United Kingdom
Email: [email protected]
Phone: +44 1427 782 493